CUSTOMERS ARE FIRST

Helping your business grow through choosing people first.

Beverly Jenkins

Over 35 years ago Beverly Jenkins, a consummate professional, began impacting others by developing and facilitating advanced trainings, seminars, and workshops for multiple groups within the IHS Corporation. IHS, a billion dollar Technology Company, is one of the largest companies in the world with offices in more than 31 countries.

She was asked to speak to various divisions and conduct training within IHS about customer service, stress management, as well as self-motivation and success.  She addressed all levels of the company — managers, directors, and Senior Executives all the way up to the COO now the CEO of IHS. 

The responses received from departments within the corporation were overwhelmingly positive. As a result, the number of requests to train groups on why ATTITUDE is KEY! (Her business name) and to conduct sessions on other relevant issues that they faced significantly increased.

Beverly has spoken and conducted training classes for diverse organizations on a variety of topics such to include: The Inspired Moment in Holt, Michigan on “Why Attitude is Key”; Life Skills Center in Denver, Colorado on “You Can Only Change Yourself’; Great American Fundraising, Inc. in Cleveland, Ohio on “Mastering Telephone Techniques” and “Mastering How to Stay Motivated!”; All 9 locations of LAFCU Credit Union on Customer/Member Service – Attitude is Key in Lansing, Michigan.   

Beverly also presented a workshop for the Michigan Department of Transportation (MDOT) entitled: – “Preparation for Today’s Workplace”.  It focused on topics and problems that arise in the business world for (over 86) youth 16-19 years of age and included the following topics:

  • Communication/Listening Skills
  • Submitting to Authority
  • Accountability

She also provided motivational training for inner city youth on goal setting in Chicago, lL as well as Faith-Based Churches on Embracing the Vision within Churches in Detroit and Lansing, Michigan.

Earning a Business Degree from Columbia College, graduating from Dale Carnegie School for Effective Speaking, and as a former member of Toast Masters, Beverly seamlessly delivers a life changing message with clarity, focus, and insight.

“Beverly Jenkins performance as a presenter during her partnership with MDOT YDMP is an excellent indicator of her talent and ability. Her services are a wise investment to any organization that values teamwork, inclusion, and customer service.”

James E. Jackson Sr., Workforce Development Technician, MDOT University Region

“If your company is seeking someone who can spark new energy and enthusiasm in your work teams at all levels, Beverly is the person for you. We had specific goals for improving communication between co-workers, between Management and staff and among Managers. We have already seen the fruits of her labors working.”

Sharon E. Gillison, SVP-Human Resources, LAFCU

“I have been  the CEO of five large public corporations.  I have led over 200,000 associates.  No one does more for their organizations then Beverly. She has motivational message that teach, excite and create wisdom for all ages.  Her calling is one of helping great people do great things.”

Jerre L. Stead , CEO, IHS Inc. - Denver, Co

“Beverly’s training is phenomenal.  Her style is fresh and engaging.  The information she shares is life changing.  I highly recommend her as a quest speaker, trainer and/or motivational teacher of people who need a jump-start, nudge or refresher course on becoming a part of an effective and successful team in the marketplace or the local Church.” 

Sylvia L. Williams, Assistant Pastor, Merciful Ministries of Jesus Christ - Redford, MI

“As a sales manager for nearly two decades, I’m always seeking ways to reinvigorate experienced sales professionals and to equip and train new ones. Your time with us accomplished both.  i enjoy seeing the fruit of that now in results!

The greatest experiences came as she shared her personal life experiences and convictions, relating to ATTITUDE-ATTITUDE relating to work and life. “

Tom Cochran , Regional Sales manager, The Great American Opportunities, Inc., - Cleveland, OH

“Your presence was very motivating and helped each and every person in assessing changes that could influence their life.  We thank you for giving us the opportunity to meet someone with such spirit and kindness.”

Viola Garlington, President, Denver East Loins Club - Denver, CO

THE MISSION

To impact people’s lives by speaking to their purpose and creating positive attitudes that result in Maximum Success!

THE CORE VALUES

To educate and encourage through persuasive speaking.

To foster transparency that openly embraces the best of people.

To produce integrity, humility, honestly, trustworthiness, patience and respect for others.

Customers ARE First

Beverly believes that life would be different if managers, employees, and people in general learned to demonstrate a positive attitude toward others and to take the focus off of themselves.

Training manual Customers ARE First! 

  • To give the reader a better understanding of why core values are important for the workplace and in everyday life 
  • To learn how important customer service is and that we are ALL customers at one time or another
  • And to walk away with a better understanding of our responsibility toward teamwork, respect, accountability, integrity, humility, innovation and patience

Workbook for Customers ARE First! 

  • Designed to help introduce the subject matter within the training manual
  • Help ensure consistency in presentation of content
  • To provide basic information and exercises, as well as serve as a guideline for All 6 sessions

Training & Development

Speaking to People’s Purpose

Motivating others comes natural as Beverly shares her unique perspective that encourages, empowers, and re-starts people in the direction of their greatness! Compelling and compassionate, Beverly’s speaking style captivates each individual as though she is directly speaking to them alone. Mrs. Jenkins crafts her messages to her audience and charges the environment with a lasting hopefulness.

Attitude Is Key

After many years of succeeding in Corporate America, Beverly came to the realization that many times attitude is what makes the difference. Soon thereafter, she coined the term “Attitude is Key” and began teaching her philosophies that made her a winner.

Key Sale Solutions

Succeeding in sales and customer relations over her 30 year career, Beverly has been a go to person for how to get past the gate keeper, how to retain customer relations, and how to score high in customer service and relationship building. Beverly’s Sales training creates and develops customer and sales professionals to an elite level.

Unlock Your Maximum Success
With The Key, Which Is Attitude!

Contact Beverly Today

1.720.290.1349
Bev@AttitudeIsKey.com